Membership FAQs
General questions
Billing & cancellation
Community guidelines
Events & resources
Technical support
General questions
What is the MindFuelBody Membership?
The MindFuelBody Membership is a unique blend of learning platform and community designed to support your journey in mindset, nutrition and running. As a member, you get access to exclusive content, live masterclasses, event discounts and a supportive community.
Who is this membership for?
This membership is for anyone looking to take a holistic approach to life and well-being. Whether you’re a beginner, an experienced runner or simply want to improve your mindset and nutrition, you’ll find valuable guidance and support here.
Billing & Cancellation
How does the membership billing work?
Your membership is a monthly subscription with automatic renewal each month. This ensures you have uninterrupted access to all benefits.
How much does it cost?
The monthly subscription fee is £22.
Can I cancel my membership?
Yes! You can cancel at any time. Your membership will remain active until the end of your current billing cycle, after which it will not renew. No refunds are issued for partial months.
How do I cancel my membership?
You can cancel directly through your account settings. If you need assistance, please contact Tamara at tam@mindfuelbody.com at least 48 hours before your renewal date to ensure your cancellation is processed in time.
Can I pause my membership?
Currently, there’s no offer to pause option. If you need to take a break, you can cancel and rejoin at any time.
Community Guidelines
How should members treat each other?
MindFuelBody is a supportive and inclusive community. I ask all members to:
Be respectful and kind to others.
Encourage and uplift fellow members.
Keep discussions constructive and positive.
Avoid judgment, discrimination or negative criticism.
Any form of harassment, hate speech or disrespectful behaviour will not be tolerated and may result in removal from the membership.
What should I do if I experience or witness inappropriate behaviour?
If you encounter any behaviour that goes against our community values, please report it to tam@mindfuelbody.com so appropriate action can be taken.
Events & Resources
What events are included in my membership?
Members receive free access to monthly online MindFuelBody masterclasses and discounts on coaching and events such as guided trail runs and retreats.
Will recordings of masterclasses be available?
Yes! If you can’t attend live, recordings will be available to members so you can watch at your convenience.
How do I book discounted events?
As a member, you’ll receive a discount code or an exclusive booking link via email or the membership portal.
Technical Support
I’m having trouble accessing my account. What should I do?
Try resetting your password first. If you’re still having issues, email tam@mindfuelbody.com and I’ll help you resolve the issue.
How do I update my payment details?
You can update your payment method in your account settings. If you need assistance, reach out to tam@mindfuelbody.com.
Need More Help?
If your question isn’t answered here, feel free to contact me at tam@mindfuelbody.com. I’m always happy to assist you.