Terms & Conditions

Welcome to MindFuelBody. By booking a retreat, session, class, or becoming a member, you agree to the following Terms & Conditions. Please read them carefully.

Definitions

  • “Host” refers to the retreat/workshop/class/event organiser, Tamara Miller.

  • “Event” refers to all in-person and online offerings including retreats, workshops, classes, masterclasses, sauna experiences, and challenges.

  • “Coach” refers to Tamara Miller (certified UESCA Ultra Run Coach, Personal Trainer, and Nutritionist).

  • “Client” refers to the person booking a service (e.g. coaching programme, retreat, workshop, class, 1:1 call, hypnotherapy session, or membership).

  • “Class” or “Session” refers to in-person and online classes, hypnotherapy, guided visualisation recordings, and other resources.

Booking

(a) A booking is not considered confirmed, and no contract exists until full payment has been received or a deposit is paid (if applicable).
(b) By booking, you acknowledge and accept these Terms & Conditions.
(c) We never share your personal details with third parties.

Payment & Cancellation Policy

Unless otherwise agreed via an individual payment plan, the following terms apply:

General Policy for Events, Sessions & Retreats

  • A non-refundable deposit applies to all retreats and events that require a deposit. If the full amount is paid upfront and includes a deposit, the deposit portion is still non-refundable in case of cancellation.

  • Day retreats, 1:1 sessions (coaching, running, hypnotherapy), and classes must be paid in full at least 10 days before the scheduled start.

  • Multi-night retreats (UK and international) must be paid in full 6 weeks before the retreat start date. Failure to pay by this date will result in forfeiting your place, and no refund will be issued.

  • All prices are to be paid in GBP (£) and reflect the amount to be received in full, inclusive of any transaction fees.

Cancellation by You

If you can no longer attend:

(a) You must notify the host in writing at tam@mindfuelbody.com as soon as possible.
(b) Deposits are non-refundable under any circumstances.
(c) No refunds are given if cancellation is made less than:

  • 10 days before a 1:1 session, class, or day retreat.

  • 6 weeks before a multi-night retreat.

Please consider personal insurance to cover unexpected cancellations or travel disruptions.

Cancellation by the Host

If the host must cancel an event or retreat for any reason, you will receive a refund for any portion you have paid. No further compensation will be offered.

Travel Arrangements

All travel to and from the event is your responsibility. The host is not liable for delays, cancellations, or changes in your travel plans, or for any issues with travel documentation.

Health & Safety

(a) It is your responsibility to ensure you are physically and mentally able to participate.
(b) You must inform the host of any health conditions, injuries, or allergies in advance.
(c) You participate at your own risk in all activities, including yoga, trail running, cold water exposure, sauna, and guided meditation.
(d) If your condition requires approval from a healthcare provider, this must be submitted in advance.
(e) The host may decline participation if health or safety risks are present.

Sauna & Cold Plunge & Jungle Shower Use

By participating in any event that includes sauna and/or any kind of cold immersion use, you agree to the following:

  • Use is at your own risk.

  • You must be 18+ to enter the sauna or cold plunge.

  • No alcohol, drugs, nudity, or smoking allowed.

  • Follow sauna etiquette including short sessions (max 15–20 min), pouring only the provided water, and entering/exiting safely.

  • Jewellery should be removed to prevent burns.

  • Cold plunges and outdoor showers are optional and undertaken at your own risk.

  • The host reserves the right to refuse entry to anyone who appears intoxicated or poses a safety risk.

If you're booking for others, it is your responsibility to ensure they understand and agree to these conditions.

This sauna waiver applies for any events hosted at Happy River Retreat and The Forest Sauna.

Membership / Club Terms

(a) Your MindFuelBody Club Membership is for free and includes access to online content, live sessions, challenges, and a private community portal.
(b) All content is for personal use. Sharing login details or content externally is strictly prohibited.
(c) Community behaviour must remain respectful. Discrimination or harassment will result in removal without refund.
(d) By participating, you acknowledge all content is educational and does not replace medical advice. Please consult your GP before undertaking any physical or mental practice.

Digital Products & Sessions

All downloads, recordings, and content accessed through the membership or other services are provided “as is” and are not intended to treat, diagnose, or cure any condition. You accept full responsibility for your well-being while engaging with this material.

Never listen to recordings while driving or operating machinery.

Online Shop Terms

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy below.

Online Store Return Policy

Unfortunately, we cannot accept returns on physical sale items or gift cards.

Photography & Media

By attending an in-person event, you consent to being photographed or filmed. These may be used for any promotional purposes on websites, printed products, social media and other promotional channels.
If you prefer not to be featured, please inform the host before the event begins and your request will be honoured.

Liability

(a) You attend and participate in all events at your own risk.
(b) The host is not liable for loss, damage, or injury during or related to any service or retreat or on the way to and from the venue.
(c) We recommend securing appropriate travel, medical, and personal insurance before booking.

Amendments by the Host

Occasionally, changes may need to be made (e.g. yoga teacher, class times, sauna schedule, or open fire use due to weather or other arrangements). The host reserves the right to make such changes at any time. If a significant change becomes necessary, you will be informed as soon as possible prior to your departure.

Cancellation by the Host

The host reserves the right to cancel the event at any time. In this case, a full refund of the amount paid will be issued.

The Host’s Liability to You

(a) The host accepts responsibility for ensuring that the event is supplied as described and that the services they are contractually obliged to provide are delivered to a reasonable standard.

(b) The host does not accept liability for cancellations, delays, or changes caused by events outside of their control. These include but are not limited to war, threat of war, terrorist actions or threats, natural disasters, airport closures, civil unrest, industrial actions, technical transport issues, staff cancellations, or changes in your personal circumstances.

(c) The host is not liable for any injuries incurred during the event. Activities such as yoga, walks, trail runs, sauna, sea dips, plunges, and other wellness sessions are undertaken at your own risk. The host is also not liable for allergic reactions or illness due to food/drinks provided, nor for effects of guided meditation, visualisation or hypnotherapy. The host accepts no liability for any medical or psychiatric conditions that may develop during or after the event. Loss or damage to personal property is not covered.

(d) Encounters with wildlife or livestock may happen during hikes or trail runs. While routes are chosen with safety in mind, these interactions are at your own risk. You are advised to act respectfully and follow all guidance. The host is not liable for injury or incidents involving wildlife.

(e) The host reserves the right to remove participants from an event if their behaviour is deemed unsafe, inappropriate, or disruptive. No refunds will be given if removal is due to negligence, misconduct, or lack of care for others or the environment.

(f) Hypnotherapy and coaching can be powerful tools, but results vary. Success is not guaranteed. Your full commitment is essential.

No Liability for Possessions

The host cannot be held responsible for any loss or damage to personal belongings during an event, hike, or retreat.

Alcohol Policy

No alcohol is permitted on-site during any retreat or wellness event. These experiences are designed to support holistic wellbeing, which includes offering a space free from alcohol.

Assumption of Risk, Waiver and Release of Liability, and Indemnity Agreement

Declarations

This agreement is between the host/coach and the client. It applies to all coaching services, events, classes, and physical activities — whether in-person or online — including the Social Trail Tribe hikes or any online classes, even though they are free of charge and not considered formal coaching sessions.

Assumption of Risk

By attending or participating, you acknowledge and accept that:

  • Any physical activity (e.g. walking, yoga, running, cold plunges, etc.) is undertaken at your own risk - including barefoot walking and blind-folded meals

  • You may use equipment or facilities (public or private) that may carry inherent risks, including but not limited to: trails, forest paths, gym or sauna facilities, open water, stairs, and more.

  • Risks may arise even from activities supervised or hosted by the coach, regardless of whether injuries result from negligence (active or passive).

  • Participation in social media challenges, membership portal programs, or retreats implies voluntary engagement, and all associated risks are yours to accept.

Release

You agree to release and discharge the coach and their associates from all claims or causes of action related to injury, loss, damage, or death — including those arising from:

  • Use or malfunction of any equipment or facility

  • Improper or lack of maintenance

  • Negligent supervision or coaching

  • Transport to or from sessions

This includes injuries caused by the negligence of the coach, unless gross negligence or intentional harm can be legally proven.

Indemnification

You agree to indemnify and hold harmless the host/coach from any claims, legal fees, liabilities, or losses incurred through your participation or arising out of your own actions.

Acknowledgements

You agree that:

  • This release is intended to be as broad and inclusive as UK law allows.

  • If any section is found invalid, the remainder still applies.

  • You have read and fully understood this waiver and agree not to bring claims against the host/coach arising from the services provided.

  • No oral promises or representations override these written terms.

Content Disclaimer

All content across the website, app community, membership portal, and emails is for general information only. It should not be considered a substitute for:

  • Medical advice from your GP

  • Mental health support

  • Nutritional guidance from a qualified dietitian

  • Personalised exercise programs from a certified personal trainer

The host/coach does not accept responsibility for any self-diagnosis or decisions made based on content shared.

Privacy Policy

By agreeing to these terms, you also agree to the Privacy Policy in full.

Cookie Policy

By agreeing to these terms, you also agree to the Cookie Policy in full.

Changes to Terms

The host/coach reserves the right to update these terms and conditions in line with the evolving nature of the business. It is your responsibility to check for the most recent version before any event, coaching session, or booking.

Contact

Questions or concerns? Please email Tamara directly at tam@mindfuelbody.com.

Updated - 13th January 2026